Privacy & Cookies Policy
This website sets strictly necessary cookies. These cookies are essential in order to enable you to move around the website and use its features, such as accessing secure areas of the website. Without these cookies services you have asked for, like shopping baskets or e-billing, cannot be provided.
This website sets performance cookies. These cookies collect information about how visitors use a website, for instance which pages visitors go to most often, and if they get error messages from web pages. These cookies don’t collect information that identifies a visitor. All information these cookies collect is aggregated and therefore anonymous. It is only used to improve how a website works.
This website sets functionality cookies. These cookies allow the website to remember choices you make (such as your user name, language or the region you are in) and provide enhanced, more personal features. For instance, a website may be able to provide you with local weather reports or traffic news by storing in a cookie the region in which you are currently located. These cookies can also be used to remember changes you have made to text size, fonts and other parts of web pages that you can customise. They may also be used to provide services you have asked for such as watching a video or commenting on a blog. The information these cookies collect may be anonymised and they cannot track your browsing activity on other websites.
This website sets targeting cookies. These cookies are used to deliver adverts more relevant to you and your interests. They are also used to limit the number of times you see an advertisement as well as help measure the effectiveness of the advertising campaign. They are usually placed by advertising networks with the website operator’s permission. They remember that you have visited a website and this information is shared with other organisations such as advertisers. Quite often targeting or advertising cookies will be linked to site functionality provided by the other organisation.
UPDATED PRIVACY POLICY IN LINE WITH GDPR CHANGES.
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Privacy Policy
West
Coast Gifts Ltd (“We”) are committed to protecting and respecting your privacy.
This
policy sets out the basis on which any personal data we collect from you or
which you provide to us will be processed by us. Please read the
following carefully to understand our views and practices regarding your
personal data and how we will treat it. By visiting www.tasselsfactory.co.uk you
are accepting and consenting to the practices described in this policy.
Who are
we?
Company:
West Coast Gifts(UK) Ltd
Data
controller: S Matt
Address: 26
Pool Street Cartnarfon LL55 2AB
We may
collect and process the following data about you:
Information you give us. You may give us information
about you by filling in forms on our site www.terramundi.co.uk (our site)
or by corresponding with us by telephone,
e-mail or otherwise. This
includes information you provide when you register to use our site,
subscribe to our service, search for a product, place an order on our
site, enter a competition, promotion or survey and when you report a
problem with our site. The information you give us may include your
name, address, e-mail address and telephone number, financial and credit
card information.
Information we collect about
you.
With regard to each of your visits to our site we may automatically
collect the following information:
technical information,
including the Internet protocol (IP) address used to connect your computer
to the Internet, your login information, browser type and version, time
zone setting, browser plug-in types and versions, operating system and
platform;
information about your
visit, including the full Uniform Resource Locators (URL) clickstream to,
through and from our site (including date and time), products you viewed
or searched for, page response times, download errors, length of visits to
certain pages, page interaction information (such as scrolling, clicks,
and mouse-overs) and methods used to browse away from the page and any
telephone number used to call us.
Cookies
Like many
other websites, our website uses cookies. 'Cookies' are small pieces of information
sent by an organisation to your computer and stored on your hard drive to allow
that website to recognise you when you visit. They collect statistical data
about your browsing actions and patterns and do not identify you as an
individual. This helps us to improve our website and deliver a better more
personalised service.
It is
possible to switch off cookies by setting your browser preferences to disable
Cookies. Turning cookies off may result in a loss of functionality when using
our website. You can also clear cookies saved on your computer at any time.
We
use information held about you in the following ways:
Information you give to us. We will use this
information:
to carry out our obligations
arising from any contracts entered into between you and us and to provide
you with the information, products and services that you request from us;
to provide you with
information about other goods and services we offer that are similar to
those that you have already purchased or enquired about;
to notify you about changes
to our service;
to ensure that content from
our site is presented in the most effective manner for you and for your
computer.
Information we collect about
you. We
will use this information:
to administer our site and
for internal operations, including troubleshooting, data analysis,
testing, research, statistical and survey purposes;
to improve our site to
ensure that content is presented in the most effective manner for you and
for your computer;
as part of our efforts to
keep our site safe and secure;
to measure or understand the
effectiveness of advertising we serve to you and others and to deliver
relevant advertising to you;
We may
share your information with selected third parties including:
Business partners, suppliers
and sub-contractors for the performance of any contract we enter into with
you.
Analytics and search engine
providers that assist us in the improvement and optimisation of our site.
We never sell or rent your
personal information to third parties.
We will not share your
information with third parties for marketing purposes.
We may
disclose your personal information to third parties:
In the event that we sell or
buy any business or assets, in which case we may disclose your personal
data to the prospective seller or buyer of such business or assets.
If our business is or
substantially all of its assets are acquired by a third party, in which
case personal data held by us about our customers will be one of the
transferred assets.
If we are under a duty to
disclose or share your personal data in order to comply with any legal
obligation or in order to enforce or apply our terms and conditions and other agreements
or to protect the rights, property, or safety of our business, our customers
or others. This includes exchanging information with other businesses and
organisations for the purposes of fraud protection and credit risk
reduction.
The data
which we collect from you may be transferred to, and stored at, a destination
outside the European Economic Area (“EEA”). It may also be processed by
staff operating outside the EEA who work for us or for one of our suppliers.
Such staff maybe engaged in, among other things, the fulfilment of your
order, the processing of your payment details and the provision of support
services. By submitting your personal data, you agree to this transfer,
storing or processing. We will take all steps reasonably necessary to
ensure that your data is treated securely and in accordance with this privacy
policy.
All
information you provide to us is stored on our secure servers. Any payment
transactions will be encrypted using SSL technology. Where we have given
you (or where you have chosen) a password which enables you to access certain
parts of our site, you are responsible for keeping this password confidential.
We ask you not to share a password with anyone.
Unfortunately,
the transmission of information via the Internet is not completely secure.
Although we will do our best to protect your personal data, we cannot
guarantee the security of your data transmitted to our site; any transmission
is at your own risk. Once we have received your information, we will use
strict procedures and security features to try to prevent unauthorised access.
We review
our retention periods for personal information on a regular basis. We will hold
your personal information on our systems for as long as is necessary for the
relevant activity, or as long as is set out in any relevant contract you hold
with us.
Links
to other websites
Our website may contain links to
other websites run by other organisations. This privacy policy applies only to
our website‚ so we encourage you to read the privacy statements on the other
websites you visit. We cannot be responsible for the privacy policies and
practices of other sites even if you access them using links from our website.
In
addition, if you linked to our website from a third-party site, we cannot be
responsible for the privacy policies and practices of the owners and operators
of that third party site and recommend that you check the policy of that third
party site.
Your
Choices
You have
a choice about whether or not you wish to receive information from us. If you
do not want to receive direct marketing communications from us, then you can
click the UNSUBSCRIBE link on any newsletter or select your choices by ticking
the relevant boxes on the online form on which we collect your information.
We
will not contact you for marketing purposes by email, phone or text message
unless you have given your prior consent. We will not contact you for marketing
purposes by post if you have indicated that you do not wish to be contacted.
How you
can update your information
The
accuracy of your information is important to us.
If
you change email address, or any of the other information we hold is inaccurate
or out of date, please write to us.
Under
certain circumstances, by law you have the right to:
Request access to your personal information
(commonly known as a "data subject access request"). This
enables you to receive a copy of the personal information we hold about
you and to check that we are lawfully processing it.
Request correction of the personal information
that we hold about you. This enables you to have any incomplete or
inaccurate information we hold about you corrected.
Request erasure of your personal
information. This enables you to ask us to delete or remove personal
information where there is no good reason for us continuing to process it.
You also have the right to ask us to delete or remove your personal
information where you have exercised your right to object to processing
(see below).
Object to processing of your personal information
where we are relying on a legitimate interest (or those of a third party)
and there is something about your particular situation which makes you
want to object to processing on this ground. You also have the right to
object where we are processing your personal information for direct
marketing purposes.
Request the restriction of
processing of
your personal information. This enables you to ask us to suspend the
processing of personal information about you, for example if you want us
to establish its accuracy or the reason for processing it.
Request the transfer of your personal information
to another party.
If you
want to review, verify, correct or request erasure of your personal
information, object to the processing of your personal data, or request that we
transfer a copy of your personal information to another party, please contact us
in writing.
If you
would like to know what information we hold about you, please write to Data
controller.
We will
ask you for proof of identity and provide you with a response within 30 days.
Any
changes we may make to our privacy policy in the future will be posted on this
page and, where appropriate, notified to you by e-mail. Please check back
frequently to see any updates or changes to our privacy policy.
Questions,
comments and requests regarding this privacy policy are welcomed and should be
addressed to West Coast Gifts, 26 Pool Street, LL55 2AB 01286 674188